Terms of service
Terms of Service
These Terms of Service govern your use of the BizPilot website and your purchase and use of products provided by BizPilot. By accessing our website or purchasing a product, you agree to these Terms of Service.
1. Digital Products
BizPilot provides digital products, including spreadsheets, templates, calculators, business tools, guides, and related digital resources.
Digital products are delivered electronically. No physical product will be shipped unless specifically stated otherwise.
2. Licence and Permitted Use
When you purchase a BizPilot digital product, you receive a limited, non-exclusive, non-transferable licence to use the product for your own personal or internal business purposes.
You may use the product within your own business and may modify your downloaded copy for your own use.
You may not:
- Resell, redistribute, sublicense, share, or give away the product or any substantial part of it.
- Upload the product to another website, marketplace, file-sharing service, or public platform.
- Claim the product or its original design as your own.
- Use the product to create substantially identical products for resale or distribution.
- Remove or circumvent any access restrictions or technological protections applied to the product.
3. Intellectual Property
Unless otherwise stated, BizPilot retains all intellectual property rights in its original products, templates, designs, formulas, documentation, branding, and other content.
Purchasing a product does not transfer ownership of these intellectual property rights to the purchaser.
4. Business and Financial Disclaimer
BizPilot products are provided for informational, analytical, planning, and business-management purposes only.
They do not constitute financial, accounting, tax, legal, investment, or other professional advice.
Calculations, projections, profitability estimates, advertising metrics, recommendations, and other outputs depend on the information entered by the user and the assumptions used.
BizPilot does not guarantee any particular level of revenue, profit, sales, advertising performance, cost savings, or other business result.
You remain responsible for reviewing the information produced by our tools and making your own business decisions.
5. Product Compatibility
Where a product is described as compatible with particular software or platforms, compatibility may depend on the software version, device, operating system, settings, or third-party changes.
We may update our products from time to time, but we do not guarantee perpetual compatibility with third-party software or services.
6. Digital Delivery
After successful payment, customers will normally receive access to their purchased digital product electronically.
Customers are responsible for providing an accurate email address and for downloading and safely storing their purchased files.
7. Refunds
Because our products are digital and can be accessed or downloaded immediately, purchases are generally final once the product has been delivered or made available for download.
Refund requests are handled according to our Return and Refund Policy and applicable consumer protection laws.
8. Prices and Payments
Prices displayed on our website may be shown in different currencies depending on your location and our store settings.
You agree to provide accurate and complete payment information when making a purchase.
9. Third-Party Services
Our website and products may interact with or reference third-party platforms, software, payment providers, applications, or services.
BizPilot is not responsible for changes, interruptions, errors, policies, or availability of third-party services that are outside our control.
10. Limitation of Liability
To the maximum extent permitted by applicable law, BizPilot will not be liable for indirect, incidental, consequential, special, or business losses arising from the use of, or inability to use, our products or website.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.
11. Acceptable Use
You must not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.
We reserve the right to restrict access where we reasonably believe our products, website, or intellectual property are being misused.
12. Changes to These Terms
We may update these Terms of Service from time to time. The latest version published on our website will apply from its effective date.
13. Governing Law
These Terms are governed by the laws of Singapore, subject to any mandatory consumer protection rights that may apply in the customer's jurisdiction.
14. Contact
If you have questions regarding these Terms of Service, please contact BizPilot through the contact information provided on our website.